Help & FAQs
Aqua Training Bag questions
Hang the bag before filling. Remove the plug with a No. 2 screwdriver or a coin, make sure the rubber section is fully removed, attach the filling nozzle to a hose, and add water until the bag reaches the preferred firmness. More water makes it firmer. If wrinkles remain, add a little air with a ball-inflation needle while the plug assembly is in place.
Approximate capacities: 21-inch/190-lb bag, 75 L (about 20 US gal); 18-inch/120-lb bag, 55 L (about 14.5 gal); 15-inch/75-lb bag, 30 L (about 8 gal); 12-inch/35-lb bag, 12 L (about 3 gal); and 9-inch/15-lb bag, 5 L (just over 1 gal).
Take the bag down first. Put it outside or in a shower or bath, remove the plug, then press and squeeze the bag to force the water out.
Filled weights: 21-inch bag, 190 lb (86 kg); 18-inch bag, 120 lb (55 kg); 15-inch bag, 75 lb (34 kg); 12-inch Head Hunter, 35 lb (16 kg); and 9-inch Head Hunter, 15 lb (6.8 kg).
No. Hanging chains are sold separately. Each bag includes one custom-sized shackle.
Allow roughly 3 to 4 feet between bags for each participant.
Use the average participant height as a guide. A suggested starting point is to put the bag's equator at about 5 ft 2 in. A group with a wide height range can hang bags at several different levels.
Yes. Aqua Training Bags are waterproof and UV-resistant. In freezing weather, however, the water inside can freeze. Never strike a frozen bag.
Either a permanent mount or a free-standing support can be used; the choice depends on the installation and training space.
Use a heavy bag stand rated by its manufacturer for at least the filled weight of your bag: 190, 120, 75, 35 or 15 lb, depending on the model. Follow the stand manufacturer's installation and use instructions.
No. For custom racks and mounting systems, contact Promountings.
Yes. The water can freeze. Never strike an Aqua Training Bag while it is frozen.
No. The sensor reading shows total or ‘true’ force rather than PSI. The result is influenced by body weight, technique, contact area and strength.
They ship empty to reduce shipping cost.
Shipping & delivery
We ship most orders within 1–2 business days, Monday to Friday. Larger orders can take up to 5 business days, and orders containing mounting equipment may need extra assembly time. Tracking is emailed after dispatch.
In-stock items usually ship within two business days. Your arrival date also depends on the carrier service and destination shown at checkout.
Shipping is free for Aqua Training Bags delivered to the lower 48 United States. Shipping for other destinations and products is calculated at checkout.
Yes. International shipping costs and delivery times are calculated at checkout. International customers are responsible for local import duties and taxes. UK and European customers can also order from our European store.
Returns & order issues
Returns are accepted within 30 days of purchase. Items must be returned in their original packaging with proof of purchase. Customers are responsible for return shipping.
Contact customer service with your order number, proof of purchase, reason for return and return tracking. Put “RETURN: Order [your order number]” in the subject line. You can also request a return through your customer account.
Refunds are processed after the returned item is received, normally within 3–5 business days. Most card credits appear within 14 business days of receiving and processing the return.
Contact us and include your order number and photographs of the damaged item so we can review the issue and arrange the appropriate resolution.
Warranty
Aqua Training Bags are covered against defects in materials and workmanship for one year from purchase, provided they have not been abused, neglected or misused. Repair or replacement is subject to the full warranty terms.
Contact us with your order number, place of purchase, product name, a description of the defect and supporting photos or videos. We will review the evidence and reply with next steps.